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Job Analysis:
This Data Scientist role within TikTok's Global E-commerce Governance and Experience (GNE) team is fundamentally about ensuring a safe, reliable, and high-quality marketplace experience that benefits users, sellers, and creators alike. The core purpose is to leverage data science to measure, monitor, and improve trust and safety in the e-commerce ecosystem by tackling issues such as fraud, policy compliance, and product authenticity. Success in this role demands the ability to translate complex data into clear, impactful business insights while working closely with cross-functional teams to align short-term and long-term governance goals. The emphasis on managing risk and abuse means the candidate needs a nuanced understanding of marketplace dynamics and a proactive mindset in detecting and mitigating emerging threats. Beyond technical proficiency in SQL, Python/R, statistics, and experimentation methodologies, this role requires exceptional communication and collaboration skills in a fast-paced environment. Autonomy and strategic judgment are critical as the data scientist will monitor key metrics, diagnose deviations, and influence stakeholders to act decisively. Success within 6-12 months would likely be marked by establishing reliable governance metrics, uncovering insightful trends that preempt problems, and creating actionable data-driven frameworks that enhance TikTok Shop's trustworthiness and customer experience.
Company Analysis:
TikTok is a global leader in short-form video content, renowned for its creative and dynamic culture that values curiosity, humility, and impact. Positioned as a fast-growing disruptor in digital media and e-commerce, TikTok operates in a competitive, innovative space requiring rapid adaptation and creative problem-solving. The company’s flat organizational structure and emphasis on speed and culture-driven work suggest that the Data Scientist role is highly visible and influential, offering direct opportunities to collaborate across diverse teams internationally. TikTok's mission to inspire creativity and bring joy aligns with the governance team's goal of creating a safe, seamless shopping experience, underscoring the importance of balancing innovation with robust risk management. The culture encourages resilience and continuous learning, which means candidates must be comfortable with ambiguity, rapid iteration, and a strong ownership mindset. TikTok’s global footprint and commitment to diversity foster an inclusive environment that values diverse perspectives—all critical as governance challenges span multiple markets. This role is strategic to TikTok’s broader ambitions to scale its e-commerce platform responsibly, reflecting a high-impact growth mandate rather than just a routine compliance function.