Deskside Technician II
Stefanini North America and APACHighlight
Summary
About the Role
About You
- High School Diploma.
- Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware.
- Ability to perform in-depth research and troubleshooting for complex technical issues.
- Excellent verbal and written communication skills.
- Ability to prioritize and complete all work tasks with minimal supervision.
- A+ Certification.
- Microsoft Certified Professional (MCP).
- ITIL Foundations.
- Lean Six Sigma.
Benefits
- Comprehensive benefits package including 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance.
- Opportunity to participate in professional development eLearning programs.
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries. With more than 38,000 employees, we co-create solutions for a better future, driving digital transformation with a focus on real results. We operate in an integrated way through 7 specialized business units: Consulting (Technology and Business Agility), Analytics & AI, Banking & Payments, Cybersecurity, Manufacturing 4.0, and Digital Marketing. Recognized as the most internationalized technology company in Brazil, according to the Fundação Dom Cabral (FDC) ranking, Stefanini is global by essence, collaborative by nature, and strategic by vocation. It is also a pioneer in applying Artificial Intelligence to transform businesses through an end-to-end AI-First approach.