Desktop EUC L1
Iron Systems, IncHighlight
Summary
About the Role
About You
- 2 – 4 years of experience working in a similar IT support environment.
- Good general understanding of IT principles such as Networks, Hardware, and Domains.
- Experience in end-user device hardware and software troubleshooting.
- CompTIA A+, MCP/MCSE certifications.
- Knowledge of ITIL and experience working within an ITIL environment.
Benefits
- Comprehensive training and development opportunities.
- Opportunity to work in a dynamic and supportive team environment.
IRON Systems is a leading provider of integrated information technology solutions and last-mile supply chain services to the global Data Center, Edge Computing, Telecom and IoT Infrastructure and adjacent industries. Focused on enabling end-to-end last-mile global commerce, we provide highly scalable solutions to our customers in more than 100 countries around the world, serving over 800 metros and 100,000 business locations as well as most IT infrastructure manufacturer & software vendors. By leveraging our proprietary digital operating system platform, we integrate and automate all parts of supply chain business processes as SLA-driven managed services. This includes on-demand workforce marketplace, OEM integration centers, import/export, logistics, warehousing, and maintenance of computing infrastructures. Founded in 2002, IRON has regional offices in over 20 countries, and is headquartered in Fremont, California, USA.