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Summary
About the Role
About You
- Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience.
- 2+ years of experience in a desktop support or similar role.
- Strong knowledge of Windows and Mac operating systems.
- Proficiency with Microsoft Office Suite and other common software applications.
- Experience with Active Directory, group policies, and user account management.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Familiarity with remote desktop tools and support software.
- Ability to work independently and as part of a team.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST).
SISL Infotech is a market-leading IT infrastructure reseller and systems integrator with operations in EMEA / NAM / LATAM / APAC : - data centre & cloud solutions - network connectivity & security services - managed helpdesk & other IT services - professional services - software licensing solutions - IT asset management solutions - business intelligence & analytics tools - digital workspace solutions, and - IT supply chain services to public and private sector organisations. Why choose SISL? - Over 2000 employees globally - Customer satisfaction rate of 99% - Global annual turnover in excess of $225 m - Six global offices - 24 x 7 x 365 global operation centres We offer a full range of services, including guidance on technical design, product sourcing, implementation, support and project management We are passionate about providing exceptional levels of service to our global private clients in the wider Asia Pacific , Americas and EMEA markets through our extended global presence. All our 2000 plus team members work as one united team, allowing us to always go beyond the expected in meeting the needs of our customers and driving the results for our technology partners If you would like to talk to us about reselling partnerships or joining our team globally then please email at enquiries@SISL.global