Desktop Support Specialist
$22/y-$24/y
3 days ago
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OnsiteContractorMid
Summary
Quantum World Technologies Inc. is seeking a Desktop Support Specialist to join their team in Chandler, AZ. The role involves providing customer service and support for Windows Operating systems in a global enterprise environment.
About the Role
As a Desktop Support Specialist, you will be responsible for troubleshooting software and hardware issues, managing configuration and deployment methods, and ensuring the smooth operation of Windows systems. You will also assist with Apple devices and engage with emerging enterprise technologies, while adhering to best practices in IT support.
About You
Required:
- 8+ years of experience in customer service and support of Windows Operating systems.
- 6+ years of experience with Configuration Management, MDM, and Deployment methods with SCCM and Intune.
- Basic experience in troubleshooting and working with Apple devices.
- Understanding of Windows 10 features and Microsoft Patching Cycles & Policies.
Preferred:
- Exceptional verbal and communication skills.
- Proven service industry front line experience with handling high value/critical customers.
- Ability to type 35-40 words per minute.
Benefits
- Competitive salary in the range of $22–$24 per hour.
- Opportunity for contract to hire.
Quantum World Technologies Inc.
QUANTUM WORLD TECHNOLOGIES INC, is a IT Consulting and Staffing venture of QUANTUM GROUP OF COMPANIES having its presence in IT and I.T.E.S, Real Estate, Hospitality, Pharmaceuticals, and Entertainment Industries across the globe, with its headquarters in Los Alamitos CA, Parsippany – NJ, Seattle – WA, Canada, Dubai and India. We are one of the leading service providers, providing effective business solutions in IT Consulting, IT Services, and Business Process Outsourcing Services. We are an e-Verified employer and SBE Certified.
Chandler, AZ