Desktop Support Specialist
$27/h-$33/h
PTR Global8 months ago
Highlight
OnsiteContractorEntry
Summary
PTR Global is seeking a Desktop Support Specialist to join their team in Irving, Texas. The role involves providing front-line technical support to end users on various hardware and software issues.
About the Role
As a Desktop Support Specialist, you will be responsible for troubleshooting desktop computing environments, responding to service tickets, performing root cause analysis, and providing exceptional customer service. You will support multiple platforms including desktops, laptops, and mobile devices, and ensure timely resolution of help desk issues.
About You
Required:
- 3-5 years experience troubleshooting desktop computing environments (hardware, Windows operating system, networking).
- 3-5 years experience with Google Sheets.
- Associates degree in the IT field or equivalent work experience required.
- Willingness to work evenings, weekends, and holidays.
Preferred:
- Technical certifications such as Comptia A+, Comptia Net+.
- Experience working in At Your Service.
Benefits
- Competitive hourly wage ranging from $27 to $33.
- Opportunity to work in a dynamic and supportive environment.
PTR Global
Engage with the largest Latina-owned IT & Professional staffing provider in the U.S. ensure your contingent labor program is nimble, scalable, and effective across multiple dimensions to engage with the modern workforce and drive results for your organization.
Irving, TX