Desktop Support Technician - NYC
2 days ago
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OnsiteFull-timeEntry
Summary
Inspiroz is seeking a Desktop Support Technician to join their on-site IT support team in Bronx, NY. The role involves providing technical support and problem resolution for charter schools.
About the Role
As a Desktop Support Technician, you will be responsible for managing on-site installations, repairs, and maintenance for workstations and network equipment. You will troubleshoot technical issues, assist with projects, and act as a liaison between on-site operations and the remote IT support team. Your role will also include maintaining strong client relationships and ensuring customer satisfaction through effective communication and support.
About You
Required:
- Bachelor's Degree in a Technology related field or equivalent certifications.
- 1-2 years of experience in Tier 1 and 2 technical support.
- Knowledge of Windows and Mac systems, Active Directory, and networking concepts.
Preferred:
- Excellent customer service and hands-on technical support skills.
- Strong verbal and written communication skills.
- Ability to adapt to changing situations and effectively multitask.
Benefits
- A company focused on maintaining a great company culture.
- An opportunity for career growth within the organization.
- Competitive compensation package with variable pay potential and benefits.
Inspiroz
We solve charter and independent schools’ technology challenges by providing unmatched expertise through strategy, implementation, and managed services. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With a stable, portable and scalable IT, we prepare and support each school’s technology environment through various phases of evolution and growth. We also help schools with Chromebook Repair, Data Services, Enhanced Cybersecurity, and more. What technology challenges can we help you solve today? Learn more: http://www.inspiroz.com/
New York, NY