Desktop Support Technician I
3 days ago
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OnsiteFull-timeEntry
Summary
Florida Orthopaedic Institute is seeking a Desktop Support Technician I to join their team in Temple Terrace Woods, FL. The role involves providing second line support for IT-related incidents and service requests.
About the Role
As a Desktop Support Technician I, you will be the central point of contact for all IT-related incidents and service requests. Your responsibilities will include diagnosing and resolving software and hardware incidents, assisting users with IT-related issues, taking ownership of problems, accurately documenting requests, installing and configuring new IT equipment, and maintaining a high level of customer service. You will work in a dynamic environment, providing support over the phone, via email, and in person, while also creating and maintaining support documentation.
About You
Required:
- Previous experience of working in an IT support role.
- Working knowledge of Microsoft Windows and MAC client operating systems.
- Excellent IT skills and computer literacy.
- Excellent organizational skills.
- Ability to communicate effectively with a wide variety of people in a professional manner.
Preferred:
- Experience in a healthcare facility setting.
Benefits
- Full-time opportunities available, with room for career growth and advancement.
- Excellent job security and stability, to promote an optimal work-life balance.
Florida Orthopaedic Institute
Florida's premier orthopedic practice, offering world-class care since 1989.
Temple Terrace Woods, FL