Desktop Support Technician
18 hours ago
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OnsiteFull-timeMid
Summary
Lensa is seeking a Desktop Support Technician to join their team in Los Angeles, California. The role involves providing hands-on support for desktop computers, laptops, printers, and other peripherals in a hospital environment.
About the Role
As a Desktop Support Technician, you will be responsible for diagnosing and resolving hardware and software issues, installing and configuring operating systems and applications, and relocating IT equipment. You will collaborate with clinical and administrative staff to ensure minimal disruption to patient care and use ServiceNow to manage support tickets. Your role will also include ensuring compliance with hospital IT policies and providing excellent customer service.
About You
Required:
- Minimum of 3 years of experience in a technical support role.
Preferred:
- Experience working in a healthcare or hospital environment.
- Familiarity with ServiceNow or similar ITSM tools.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication abilities.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Strong customer service orientation and attention to detail.
Lensa
Lensa is a U.S. job search platform with over 20 million registered users. We connect jobseekers to a wide range of opportunities from employers, staffing firms, recruitment agencies and job boards. Lensa also offers tools to help users understand their career options and make informed decisions throughout their job search journey — from exploration to application.
Los Angeles, CA