Deutschsprachige/r telefonberater/in - gehalt bis 11.000 dirhams
CBIS.COM2 days ago
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OnsiteFull-timeEntry
Summary
CBIS.COM is seeking a Deutschsprachige/r telefonberater/in to join their team in Casablanca, NC. The role involves managing customer relationships remotely and selling products and services.
About the Role
As a Deutschsprachige/r telefonberater/in, you will be responsible for applying techniques to handle remote customer contacts, greeting and caring for customers, processing inquiries through multi-channel communication, using tools designated for remote customer relationships, managing difficult situations, and performing back-office tasks. You will also be involved in selling products and services remotely, acquiring and promoting additional offerings, and effectively managing your activities while staying updated on developments in the field.
About You
Required:
- Perfect command of the German language in both spoken and written forms.
Preferred:
- Experience in customer service or sales.
- Ability to handle difficult situations effectively.
- Familiarity with remote communication tools.
Benefits
- Competitive salary up to 11,000 dirhams.
- Opportunities for training and team-building activities.
CBIS.COM
CBIS.COM est un centre de relation à distance spécialisé dans l’externalisation des activités centre d’appels principalement en offshore à destination des pays d’Europe. Fondée sur des valeurs humaines fortes, sa stratégie repose sur l'établissement d'un partenariat à long terme avec ses clients et ses collaborateurs. CBIS.COM a l’ambition et la volonté de mettre en place un site de référence, répondant aux standards internationaux et de relever ainsi le challenge de la professionnalisation du métier des centres d’appels au Maroc. Notre recrutement est orienté en priorité vers des candidats faisant preuve de professionnalisme, de motivation et de capacité à progresser dans un milieu qui valorise l'esprit d'initiative.
Casablanca, NC