Digital Navigator Lead
$50k/y-$60k/y
City of Philadelphia2 days ago
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OnsiteFull-timeMid
Summary
City of Philadelphia is seeking a Digital Navigator Lead to join their Office of Innovation and Technology in Philadelphia, PA. The role involves supporting residents in accessing and using technology, including internet services and digital skills training.
About the Role
As a Digital Navigator Lead, you will provide individualized assistance to Philadelphia residents needing affordable internet services and devices. You will act as a subject matter expert on technology benefit programs, support outreach efforts, and collaborate with community partners to promote digital equity initiatives. Your responsibilities include leading the Digital Equity team, conducting workshops, and tracking client progress using OIT software.
About You
Required:
- 1-2 years of experience providing digital skills support or training to community members.
- High school diploma or equivalent.
Preferred:
- Familiarity with Northstar Digital Literacy or other digital skills training certifications.
- Bilingual language skills.
Benefits
- Comprehensive health coverage for employees and their eligible dependents.
- Paid vacation, sick leave, and holidays.
- Generous retirement savings options.
- Eligibility for Public Service Loan Forgiveness program.
- Free public transportation on SEPTA for eligible employees.
- Tuition discounts and scholarships for employees and their dependents.
City of Philadelphia
With a workforce of 30,000 people, and opportunities in 1,000 different job categories, the City of Philadelphia is one of the largest employers in Southeastern Pennsylvania. As an employer, we operate through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. We strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential. To learn more about job opportunities, visit www.phila.gov or follow #PHLCityJobs.
Philadelphia, PA