Okay, I've searched for Director roles in Enterprise Control Management in New York City for full-time positions focusing on operational risk management, requiring 6+ years of experience, with a salary range of $130,000 to$205,000. I found 12 positions matching your criteria.

Sure. Here's the analysis:

Job Analysis:

The Director of Enterprise Control Management, Learning & Communications at American Express is hired to enhance the organization’s operational risk management capabilities through effective training programs and communication strategies. This role focuses on the design, development, and delivery of training initiatives that aim to strengthen the knowledge and skills of Business Unit Control Managers, ensuring they are well-equipped to navigate the complexities of operational risk management. A fundamental expectation is to seamlessly coordinate change management activities while engaging with diverse stakeholders across the organization to ensure alignment with both regulatory requirements and internal objectives. Key responsibilities encompass establishing processes to monitor regulatory changes, leveraging innovative methods to drive continuous improvement, and fostering a culture of risk awareness. Candidates will likely face challenges relating to the need for adaptability in training strategies due to evolving regulations and organizational needs. Success in this role would involve not only delivering impactful training solutions but also building strong collaborations across teams and influencing the organization’s risk management strategies effectively. In summary, ideal candidates will need a combination of strong leadership and organizational skills, along with a deep understanding of operational risk management, to thrive in this position.

Company Analysis:

American Express operates within the financial services industry, presenting itself as a globally integrated payments company with a rich history of innovation and customer focus. Their commitment to backing customers, communities, and colleagues translates into a culture that values collaboration, continuous improvement, and the proactive management of operational risks. As a prominent player in the financial sector, American Express positions itself as both a leader and an ethical enterprise, influencing how they approach operational risk management and employee training. The company's culture likely emphasizes flexibility, innovation, and shared values, impacting how this role interfaces with other departments and leadership. This Director position reports within a robust governance framework, collaborating closely with both first and second lines of defense, which places significant influence and visibility on this role. Overall, this position is strategically pivotal as it aims for cohesion and improvement in training effectiveness, aligning with American Express's broader organizational goals of efficient and compliant risk management.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to lead a training initiative in a complex regulatory environment. What challenges did you face, and how did you overcome them?
• Describe a situation where you had to engage with multiple stakeholders to obtain buy-in for a training program. How did you manage differing opinions?
• Can you provide an example of a continuous improvement initiative you implemented for a training program? What was the outcome?
• Discuss a time when you identified a gap in operational risk knowledge within a team. How did you address it?
• How would you approach the integration of new regulatory changes into existing training materials?
• What steps would you take to evaluate the effectiveness of a training program on operational risk management?
• A key regulatory change has occurred, requiring immediate updates to your training modules. What will your process be for communicating these changes to multiple teams?
• Imagine you are faced with resistance from a business unit regarding a new training initiative. How would you handle this situation to ensure the initiative is implemented?
• What strategies would you utilize to foster a risk-aware culture within an organization?
• Why are you interested in working at American Express specifically?
• How do your values align with American Express’s commitment to supporting customers and communities?
• What do you find most compelling about the company’s history and how it has transformed over time?
• What initiatives could you propose that would improve the effectiveness of training programs in the context of operational risk management?