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Job Analysis:
The role of Director, Agile PMO at Zelis is fundamentally about leading and transforming project management practices within a healthcare technology context. The key purpose is to implement effective agile methodologies that foster collaboration and ensure timely delivery of software solutions, significantly impacting the financial experience of healthcare stakeholders. Responsibilities such as driving strategic thought leadership, mentoring scrum masters, and promoting agile practices require a candidate who not only understands project management dynamics but also embodies the principles of agility—adaptability, continuous improvement, and stakeholder engagement. This position involves cross-functional collaboration with various teams, necessitating strong communication and interpersonal skills to resolve conflicts and build partnerships. Success in this role looks like streamlined processes that enhance productivity across the delivery teams while maintaining high-quality standards, evidenced by tracking KPIs to measure project effectiveness. Candidates can expect challenges related to managing multiple projects, juggling changing priorities in a fast-paced environment, and leading through periods of transformation in software delivery practices.
Company Analysis:
Zelis operates in the healthcare technology sector, positioned at the intersection of healthcare finance and software solutions. Being a service provider to over 750 payers, including major national health plans, they play a critical role in modernizing how financial transactions and information are managed in healthcare. Their reputation as a leader in this market suggests a commitment to innovation and an emphasis on technological solutions—qualities that enhance the scope and influence of the Director, Agile PMO role. The company culture likely values collaboration and adaptability due to the nature of its work and the diverse teams involved in software development and delivery. This collaborative ethos is pivotal for someone in this role, as they will need to guide and inspire cross-functional teams. Additionally, Zelis's pursuit of a growth mindset and continuous improvement aligns strategically with the responsibilities of this role, which include fostering a culture of agility within the organization. The positional visibility to executive leadership and the involvement in shaping project management practices reflects Zelis’s intent to leverage this position for transformative impacts—not just operational efficiency but also employee engagement and retention, critical for long-term success.