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Job Analysis:
The role of Director, Consult Partner - Healthcare / Applications at Kyndryl is fundamentally about leading complex, multi-disciplinary consulting engagements that bridge business and technology solutions at the highest organizational levels—primarily targeting CXO executives within large, strategic accounts. This person is hired to drive profitable growth by developing and deepening C-suite relationships, delivering insightful advisory services, and orchestrating cross-functional teams to implement transformative change. The emphasis on financial acumen, margin management, and business development underlines the expectation that this leader will balance commercial rigor with client-centric innovation. Key responsibilities extend beyond client delivery to include talent development, operational oversight, and strategic thought leadership, implying a role that blends hands-on problem solving with visionary leadership. Success requires navigating ambiguity in transactions that could be pre- or post-deal, requiring the ability to manage risk and shift seamlessly from planning to execution phases. The role demands both hard skills—such as industry expertise in healthcare technology, consulting methodologies, and financial management—and soft skills like influencing senior stakeholders, fostering team innovation, and cultivating trust across diverse stakeholder groups. A growth mindset and inclusivity are also emphasized, highlighting the cultural fits and leadership style needed to thrive. Performance would likely be measured by client satisfaction (e.g., Net Promoter Scores), revenue growth, utilization rates, and the ability to sustain and expand client engagements over time.
Company Analysis:
Kyndryl operates as a global technology infrastructure services company with a strong foundation in legacy excellence and a vision focused on innovating and modernizing critical digital ecosystems. The company has carved out a distinctive place in the market, serving the majority of Fortune 100 clients, which positions it as both a stable industry leader and a forward-looking tech services partner. This dynamic means the Director role sits at the intersection of tradition and transformation, serving clients who demand both reliability and innovation. The culture appears to value continuous learning, inclusivity, and social impact, aligning with a mission of advancing vital systems that empower human progress. This environment suggests a pace that balances thoughtful strategy with agile execution. As the consult business is Kyndryl’s fastest growing segment, this role is both highly visible and strategically critical—likely granting significant leadership influence and interaction with senior management and clients. The company’s emphasis on diversity and inclusion and substantial investment in employee development indicates a supportive environment for a leader who values growth and innovation. Organizationally, the role is a senior client-facing leadership position that requires cross-functional collaboration within complex delivery and sales ecosystems, underscoring the need for a relationship-oriented, commercially savvy, and intellectually agile professional. Strategically, this hire supports Kyndryl’s growth ambitions by expanding consulting influence in healthcare and applications, helping position the company as a trusted advisor in crucial verticals and advancing long-term client partnerships.