Okay, I've searched for Director of Engineering Operations roles in Salt Lake City, specifically focusing on remote opportunities, requiring 8+ years of experience in engineering operations, expertise in Jira and Atlassian tools, and a salary range of $175,000 to$205,000. I found 36 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Director of Engineering Operations at EverCommerce is fundamentally tasked with enhancing productivity and governance in engineering processes across the EverPro product portfolio. This includes not only the oversight and refinement of the Software Development Lifecycle (SDLC) but also spearheading the unification of multiple Jira instances into a single, more efficient platform, which is critical for streamlining operations. This role requires a unique blend of strategic thinking and hands-on management, as the leader must partner closely with engineering teams to implement consistent practices in estimation, sprint planning, and metrics tracking. Success in this role would likely look like improved cycle times, more predictable delivery, and higher overall team morale—essentially transforming chaos into order. The challenges faced will revolve around navigating cross-functional dynamics, managing the complexities of multiple products in varied environments, and driving cultural changes towards operational excellence and accountability in delivery. The ideal candidate will not only possess strong technical skills but will also need to exhibit exceptional leadership and communication abilities to influence change effectively and foster collaboration across departments.

Company Analysis:

EverCommerce is positioned as a leading service commerce platform within the SaaS industry, specifically catering to service-based businesses across diverse verticals like Home & Field Services, Health Services, and Fitness & Wellness. This positioning not only indicates market strength but also highlights the company's role as a vital player in enhancing customer-engagement technologies. The company's emphasis on service automation solutions implies that the Director of Engineering Operations will have a significant influence over how efficiently these services are delivered, impacting customer satisfaction and retention. Company culture, as inferred from available information, seems to prioritize flexibility, innovation, and operational excellence. Given its global presence and the remote work flexibility, the environment is likely fast-paced and dynamic, requiring the role holder to be adaptable and skilled in managing teams across time zones. Strategically, this hire is essential to enhance the engineering operations maturity at EverCommerce, aligning with the company's goals of driving growth while ensuring high standards of software delivery. The role is not only tactical; it is also a pivotal position that feeds into the larger vision of making EverCommerce a more cohesive and operationally sound organization, impacting metrics that matter to its vast client base.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral Questions:
• 1. Can you describe a time when you successfully led a major platform migration? What challenges did you face, and how did you overcome them?
• 2. Tell me about a time when you had to improve a team's performance metrics. What steps did you take, and what was the outcome?
• 3. Describe a situation where you had to manage a cross-functional team amidst conflicting priorities. How did you ensure successful collaboration?
• 4. Share an example of when you had to implement a new process or framework in an organization resistant to change. How did you handle the pushback?
• Technical/Role-Specific Questions:
• 5. How do you approach the administration of Jira in a multi-instance environment? Can you walk me through your process?
• 6. Discuss your experience with defining engineering KPIs. Which metrics do you find most critical and why?
• 7. What strategies do you use to ensure operational excellence and accountability in engineering teams?
• 8. Can you describe your experience with scripting and automation within Jira and how it has enhanced operational efficiency?
• Situational Questions:
• 9. Imagine you receive reports of inconsistencies in sprint planning across teams. How would you address this issue?
• 10. If a major incident occurs that affects platform uptime, what steps would you take for incident response and post-mortem analysis?
• Company Fit/Motivation Questions:
• 11. Why do you want to work for EverCommerce, and how do you see your skills aligning with our mission?
• 12. What unique perspectives can you bring to the role that would enhance the cross-functional collaboration at EverCommerce?
• Questions for the Candidate to Ask the Interviewer:
• 13. Can you elaborate on the current challenges the engineering operations team faces and what initiatives are in place to overcome them?
• 14. How does EverCommerce measure success for the Director of Engineering Operations role in the first 6-12 months?
• 15. What opportunities exist for professional development and growth within the organization, particularly in leadership roles?