Okay, I’ve searched for Director roles in operational risk management located in New York, focusing on positions that emphasize operational risk assessment and compliance within the salary range of $130,000 to$205,000, and requiring 6+ years of experience. I found 47 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Director of Enterprise Control Management for the RCSA Program at American Express plays a crucial role in steering the implementation of the Risk & Control Self-Assessment (RCSA) program. This position is essential not only in ensuring compliance with regulatory requirements but also in embedding a risk-aware culture throughout the organization. Key responsibilities include providing guidance on the second line of defense (2LOD) policies, developing operational risk management procedures, and facilitating a comprehensive understanding of risk governance. The role requires a proactive approach to recognizing and mitigating operational risks, including navigating complex regulatory landscapes and translating emerging standards into actionable insights for Business Units. Success in this position will hinge on the ability to communicate effective strategies for risk management, foster collaboration across departments, and drive continuous improvement initiatives aligning with the company’s goal of operational excellence. Therefore, candidates should anticipate challenges that involve not just policy implementation, but also the need to advocate for change and enhance overall risk management practices.

The role demands a mix of analytical and leadership skills to effectively manage cross-functional teams and integrate regulatory updates into business operations. A deep understanding of operational risk management, along with strong project management and communication skills, is critical. This background equips the candidate to drive strategic initiatives while engaging with stakeholders at various levels of the organization, ensuring that everyone understands their role in mitigating risk. Overall, successful candidates will vividly demonstrate adaptability and commitment to instilling a culture that prioritizes risk awareness as part of operational integrity and customer trust.

Company Analysis:

American Express stands as a storied leader in the financial services industry, recognized not only for its robust banking operations but also for its commitment to customer and colleague welfare. The company merges over 170 years of historical significance with a forward-thinking approach, promoting a resilient culture that values innovation and inclusivity. At its core, American Express emphasizes the importance of holistic well-being for its employees, fostering an environment where voices are heard and contributions valued. This mission is mirrored in the expectations for the Director, RCSA role, where leadership behaviors are expected to reflect collaboration, transparency, and courage in addressing challenges.

Positioned prominently in the payments sector, American Express leverages strong financial backing to empower its customers, ranging from individual consumers to large businesses. This strategic alignment indicates a strong emphasis on compliance and risk mitigation, making the Director of RCSA a pivotal player in reinforcing operational standards across all divisions. The role also requires high visibility, as the individual will collaborate with senior leaders and cross-functional teams to ensure that the company's risk management practices are not only compliant but also aligned with industry best practices and evolving regulatory landscapes.

Moreover, American Express appears to thrive in a dynamic context, where change is a constant. This suggests that the role is inherently strategic—meant to prepare the organization for growth while ensuring the adherence to evolving regulations and maintaining a risk-conscious culture, critical for sustaining the company’s reputation and operational success in the competitive financial landscape.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to influence a change in risk management practices within your organization. How did you approach it and what was the outcome?
• Behavioral: Describe a situation where you had to manage conflict between two teams regarding compliance standards. How did you facilitate resolution?
• Behavioral: Can you provide an example of when you had to dissect complex data to identify trends in operational risks? What actions did you take based on your findings?
• Technical: How would you approach developing RCSA procedures for a new regulatory requirement? What steps would you take to ensure alignment across business units?
• Technical: What specific experience do you have with operational risk management frameworks, and how do you apply them in your daily tasks?
• Technical: Describe a past experience where you improved a governance process. What challenges did you face and how did you overcome them?
• Situational: Imagine you discover a significant regulatory change that affects multiple business units. What process would you implement to ensure efficient compliance?
• Situational: If tasked with training teams on a new risk governance framework, how would you ensure the material is engaging and effectively understood?
• Company Fit: Why do you believe American Express’s approach to risk management aligns with your professional ethos?
• Company Fit: How do you interpret the company's mission of providing support to both customers and employees in relation to your role?
• Candidate Question: What opportunities for development and growth does American Express offer to its employees within the risk management area?
• Candidate Question: How does American Express envision the future of its risk management practices in the context of emerging financial technologies?