Director, IT Technical Support
Sony Interactive EntertainmentHighlight
Summary
About the Role
About You
- Bachelor's or Master’s degree in Information Technology, Computer Science, or related field.
- Consistent record leading IT operations and service delivery in an enterprise environment.
- Broad technical expertise across enterprise platforms, system integrations, infrastructure, and cloud services.
- Strong record of vendor and contract management for outsourced IT services.
- Outstanding interpersonal, communication, and team leadership skills.
- ITIL certification (v3 or v4); Practitioner preferred.
- Experience with DEX tools (especially Nexthink).
- Experience working in high-growth or multinational companies.
Benefits
- Top-tier benefits package including medical, dental, and vision coverage.
- Matching 401(k) plan.
- Paid time off and wellness program.
- Employee discounts for Sony products.
- Potential eligibility for a bonus package.
Sony Interactive Entertainment, the company behind PlayStation, pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation. For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com. Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting careers.playstation.com