Director, National Title Operations
$135k/y-$202.5k/y
17 hours ago
Highlight
OnsiteFull-timeSenior
Summary
Urban Compass is seeking a Director, National Title Operations to join their team in Miami, FL. The role involves overseeing and enhancing the operational performance of national title and settlement services.
About the Role
As the Director of National Title Operations, you will lead day-to-day operations across all title and escrow businesses nationally, develop scalable operational strategies, oversee workforce planning and performance management, implement best practices in title production and compliance, partner with technology teams for innovation, and ensure regulatory compliance across multiple markets. You will also analyze operational performance data and lead cross-functional projects to support geographic expansion and operational excellence.
About You
Required:
- Bachelor’s degree in Business Administration, Real Estate, Finance, or related field (MBA or advanced degree preferred).
- 8+ years of progressive experience in title insurance operations, with at least 3 years in a senior leadership role.
- Deep understanding of multi-state title and escrow processes, underwriting guidelines, and regulatory requirements.
- Strong track record of building and leading high-performance teams in a fast-paced, high-volume environment.
- Exceptional communication, leadership, and stakeholder management skills.
Preferred:
- Experience leading operations across multiple states and jurisdictions.
- Proven ability to implement operational systems, technologies, and process improvements.
- Experience working within or alongside a residential real estate brokerage.
- Strategic thinker with a hands-on, execution-oriented mindset.
- Proficiency in industry software such as ResWare, SoftPro, Qualia, or similar platforms.
Benefits
- Participation in incentive programs including eligible cash, equity, or commissions.
- Paid vacation, holidays, sick time, parental leave, and recharge leave.
- Medical, tele-health, dental, and vision benefits.
- 401(k) plan and flexible spending accounts (FSAs).
- Commuter program, life and disability insurance.
- Support systems for new parents and fertility benefits.
- Employee Assistance Program and pet insurance.
Urban Compass
Urban Compass provides a safe, welcoming, and innovative environment that challenges our youth to envision and navigate a course for a rewarding future characterized by achievement, independent thought, and social responsibility through education, mentoring, and play.
Miami, FL