Director of Internal Communications
$163.2k/y-$244.8k/y
Duolingoa day ago
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OnsiteFull-timeDirector
Summary
Duolingo is seeking a Director of Internal Communications to join their team in Pittsburgh, PA. The role involves building and leading an internal communications function to keep employees informed, aligned, and inspired.
About the Role
As the Director of Internal Communications, you will define and own the internal communications strategy, lead planning and execution for cross-company forums, partner with senior leaders on change communications, establish internal communication standards, create measurement for effectiveness, and build a high-performing internal communications capability.
About You
Required:
- 10+ years in communications with significant experience leading internal/employee communications at a fast-paced, product-led or tech company.
- Proven track record building or transforming internal comms strategies, systems, and standards at scale, with clear measurement of impact.
- Exceptional writing and editing skills; able to translate complex strategies into clear, concise messages and toolkits for executives and managers.
- Experience planning and running company-wide forums and change communications with cross-functional partners.
- Strong executive presence and coaching ability; comfortable preparing senior leaders for high-visibility moments.
- Operational excellence: adept at standing up workflows, calendars, templates, and feedback loops that increase clarity and speed.
- High judgment, discretion, and issue management skills in a public company environment.
Preferred:
- Experience standing up a new internal communications function and hiring/leading a small, high-impact team.
- Demonstrated success creating manager cascade programs with measurable understanding lift.
- Background partnering directly with a CEO/Founder and Chief People Officer on company-wide communications.
- Familiarity with Slack-at-scale and live forum production norms, with clear channel governance and templates.
- Experience building metrics frameworks for internal comms tied to trust, engagement, and clarity.
Benefits
- Multi-level salary range of $163.2k–$244.8k USD.
- Equity compensation and world-class benefits.
Duolingo
Our mission is to develop the best education in the world and make it universally available. Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. We set out to do something altogether different in the learning space. Learning a new language is hard; we believe it should be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated. Learning a new language can also be expensive, and because we believe it should be free, we made it so. Duolingo has been named to: BuiltIn's Best Places to Work (2023), Fast Company Best Workplaces for Innovators (2022), Fast Company 10 Most Innovative Education Company (2022), among others.
Pittsburgh, PA