Director of UX Research - eBay Live/AI
$224.8k/y-$300.1k/y
eBay2 days ago
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OnsiteFull-timeDirector
Summary
eBay is seeking a Director of UX Research for their eBay Live and AI domains, located in San Jose, CA. The role involves leading a team of User Researchers to shape the future of eBay's strategic pillars and drive user-informed product innovation.
About the Role
As the Director of UX Research, you will oversee a team responsible for conducting user research across various methodologies, collaborating with cross-functional partners, and influencing product strategies. You will lead initiatives to enhance the user research practice and manage relationships with stakeholders to ensure impactful insights are generated and shared.
About You
Required:
- Proven people leader with experience in all aspects of managing teams.
- 14+ years of experience in an applied user research setting.
- 10+ years of experience in managing user research/product research teams.
- 5+ years of experience in managing research managers.
- Strong communication skills, experienced influencer, and advocate for user research.
Preferred:
- Experience with the eCommerce industry.
- Experience with AI.
- Advanced Degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science or a related field.
Benefits
- Competitive base salary ranging from $224k to $300k.
- Total compensation may include a target bonus and restricted stock units.
- Comprehensive medical, financial, and other benefits including 401(k) eligibility and paid time off.
eBay
At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.
San Jose, CA