Director, Operational Excellence
$186k/y-$232k/y
Early Warning®2 days ago
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HybridFull-timeDirector
Summary
Early Warning® is seeking a Director, Operational Excellence to join their team in San Francisco, CA. The role involves driving operational excellence and organizational efficiency initiatives across the company.
About the Role
As the Director, Operational Excellence, you will lead the design, implementation, and continuous improvement of business processes across the enterprise. Your responsibilities will include conducting process assessments, guiding process improvement initiatives, partnering with senior leaders, defining and analyzing key performance indicators, and supporting the adoption of automation and digital solutions.
About You
Required:
- Bachelor's degree in business administration, operations management, industrial engineering, or related field.
- 15 or more years of experience in business process improvement, operations excellence, or management consulting, with at least 3 years in a director or principal-level role.
- Demonstrated success in leading enterprise-wide transformation initiatives.
- Deep knowledge of process improvement frameworks (e.g., DMAIC, Lean, Six Sigma, Kaizen).
- Strong background in change management and executive stakeholder management.
- Exceptional communication, influencing, and negotiation skills.
Preferred:
- Master's degree or MBA.
- Lean Six Sigma Black Belt or Master Black Belt certification.
- Experience in Financial Services.
- Strong data-driven decision-making skills, with proficiency in BI tools and advanced analytics.
Benefits
- Competitive medical (PPO/HDHP), dental, and vision plans.
- Company contributions to Health Savings Account (HSA) or flexible spending accounts (FSA).
- 401(k) Retirement Plan with a 100% Company Safe Harbor Match on your first 6% deferral.
- Unlimited Time Off for Exempt employees and generous PTO for Non-Exempt employees.
- 12 weeks of Paid Parental Leave.
- Support through Maven Family Planning for various parenting journeys.
Early Warning®
Early Warning Services, LLC, a financial services technology leader, has been empowering and protecting consumers, small businesses, and the U.S. financial services ecosystem with cutting-edge risk, fraud and payment solutions for more than three decades. Through our network intelligence and partnerships with more than 2,500 bank and credit union brands, we increase access to financial services and products, and protect financial transactions. We are the company behind Zelle® and the Paze℠ online checkout solution.
San Francisco, CA