Emory Healthcare is seeking a Director of Revenue Cycle Arrivals to lead and improve patient access operations across its multi-hospital health system, including outpatient clinics, imaging centers, and emergency departments.

The Director is responsible for operational management and performance improvement of patient access functions such as scheduling, registration, insurance verification, pre-authorization, financial counseling, and point-of-service collections. The role involves driving enterprise-wide standardization and integration of workflows to enhance patient experience, team engagement, and compliance. Key duties include developing consistent workflows and policies, implementing patient-first service models to reduce wait times, optimizing revenue cycle front-end processes, and identifying training needs to reduce denials.