Dispatcher
$18/h-$24/h
Adeedo Drains, Plumbing, Heating & Aira day ago
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OnsiteFull-timeEntry
Summary
Adeedo Drains, Plumbing, Heating & Air is seeking a Dispatcher to join their HVAC department in Inglewood, CA. The role involves coordinating service requests and acting as the main communication hub between customers and field technicians.
About the Role
As a Dispatcher, you will be responsible for efficiently scheduling and dispatching service calls, addressing customer inquiries, monitoring and adjusting schedules, maintaining accurate records, coordinating emergency responses, and collaborating with other departments to improve service delivery.
About You
Required:
- 2+ years of dispatching experience.
- HVAC industry experience is required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in basic computer applications and call center software.
Preferred:
- Experience with Service Titan software.
Benefits
- Comprehensive medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Generous vacation, holidays, and sick leave.
- Ongoing opportunities for professional growth and advancement.
- Supportive, inclusive, and dynamic work environment.
Adeedo Drains, Plumbing, Heating & Air
Adeedo! Drains, Plumbing, Heating & Air is a premier Los Angeles plumbing and HVAC business that has been serving greater Southern Californian residents since 1949.
El Segundo, CA