Senior IT Support Specialist
BayMark Health Services8888 - 9999
Canterbury, NH
18 hours ago
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Senior IT Support Specialist
18 hours agoHighlight
RemoteFull-time5+ yearsSenior
Summary
BayMark Health Services is seeking a Senior IT Support Specialist to join their team in Canterbury, NH. The role involves providing technical expertise in support of BayMark’s infrastructure and computing environments across various technologies.
About the Role
As a Senior IT Support Specialist, you will be responsible for providing expert technical hardware/software support, responding to technical issues, configuring new PC/Laptop hardware, managing systems, and assisting with enterprise data protection efforts. You will also assist with the administration and installation of the company's infrastructure, maintain the telephone system, and ensure compliance with security policies. The role requires travel to facilities as needed and providing after-hours on-call support.
About You
Required:
- Minimum five years’ experience working with enterprise IT systems management and/or BS Information Technology with industry certifications: A+, MCP, MCSA, MCTS.
- Five plus years’ experience in Help Desk support primarily in a Windows environment supporting end users.
- Expert knowledge of Windows Desktops and MS Office.
- Windows Server, Exchange, and Virtualization experience.
- Effective written and verbal communication skills.
- Strong critical-thinking and problem-solving skills.
- Strong attention to detail, accuracy, policy compliance, and documentation skills.
- Strong organizational and multi-tasking skills.
- Excellent customer service skills.
- Ability to work with minimal supervision and demonstrate superior team skills.
- Self-starter who can function independently and handle multiple priorities.
- Satisfactory references and criminal background check.
Benefits
- Competitive salary
- Comprehensive benefits package including medical, dental, vision and 401(K)
- Generous paid time off accrual
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic
Canterbury, NH