Okay, I've searched for full-time E-Commerce Business Analyst roles in North Andover, MA, requiring 5 years of experience with Magento or Adobe Commerce platforms, a Bachelor’s degree, and experience in B2B and D2C e-commerce industries. I have found 87 positions for you.

Sure. Here's the analysis:

Job Analysis:

The E-Commerce Business Analyst role at Watts is fundamentally designed to ensure the seamless, efficient operation and continuous enhancement of the company’s B2B and D2C e-commerce platforms, particularly those built on Adobe Commerce/Magento or comparable platforms like Shopify and Optimizely. The core responsibility revolves around daily operations oversight—managing product catalogs, pricing, promotions, and maintaining website health and performance—as well as strategic product management tasks that involve backlog grooming, roadmap development, and translating business needs into actionable technical specifications. This requires a candidate who is not only technically adept with e-commerce platforms and familiar with SEO, SEM, ERP integrations, and order fulfillment processes but who also excels at bridging communication across cross-functional teams and senior leaders. Given the emphasis on collaboration with IT, vendors, and business teams, the role demands strong interpersonal skills and adaptability to navigate project complexities and uncertainties. Success in this role means driving incremental revenue through feature innovation, ensuring error-free customer experiences, and aligning multiple stakeholders towards shared goals. Moreover, the candidate will regularly face challenges such as resolving platform issues impacting customer journeys, managing ERP migrations, and maintaining synchronization between technical and business priorities. Demonstrable experience with product testing (like UAT), reporting, and managing multi-store environments signals a strategic orientation that goes beyond operational execution to long-term e-commerce growth. Ultimately, performance will be measured by improvements in site functionality, uptime, user experience, and smooth execution of platform transitions within budget and time frames.

Company Analysis:

Watts is a well-established global leader in water solutions, boasting a robust legacy of 150 years and a diversified product portfolio serving residential, commercial, municipal, and industrial sectors. As a publicly traded company, its strategic priorities emphasize growth, commercial and operational excellence, integration under a unified brand philosophy (“One Watts Water”), and fostering a culture centered on talent and performance. This context makes the E-Commerce Business Analyst role pivotal for supporting growth objectives via digital channels that can scale alongside Watts’ broadening market reach and innovation efforts. The company’s culture is described as team-oriented and supportive, valuing quality and mutual respect, which suggests the environment will reward individuals who communicate clearly, build strong relationships, and consistently deliver results that align with long-term strategic goals. Innovation and sustainability are also evident themes; the company is deeply mission-driven to provide clean water, so the digital commerce platforms likely play a growing role not just commercially but also in advancing this mission. The successful candidate can expect to operate within a mid-level role reporting to a senior manager, interfacing heavily with IT, business functions, and vendors—offering visibility and influence but requiring excellent stakeholder management skills. Given Watts’ public company status and its defined five-part global strategy, this role is more than an operational backfill; it is a strategic hire aimed at expanding and optimizing e-commerce capabilities as part of broader growth and commercial excellence initiatives. Candidates aligned with this mission, who thrive in collaborative and iterative environments, and who bring both technical proficiency and business acumen will find strong opportunity for career growth at Watts.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Can you tell me about a time when you had to manage a complex migration of an e-commerce platform? What were the biggest challenges and how did you overcome them?
• Behavioral: Describe an experience where you had to work closely with senior leaders and multiple cross-functional teams to align on e-commerce project goals. How did you facilitate communication and consensus?
• Behavioral: Share an example of how you identified and resolved a recurring technical issue on an e-commerce site that was impacting customer experience.
• Behavioral: Tell me about a time when you had to adapt quickly in an uncertain environment related to your e-commerce work. What was the situation and outcome?
• Technical: What key performance indicators (KPIs) do you monitor regularly to ensure the health and success of a Magento or Shopify store?
• Technical: How do you approach managing product catalog accuracy and consistency across multiple e-commerce stores and platforms?
• Technical: Explain your experience with ERP integrations alongside e-commerce platforms. How do you ensure smooth data synchronization during migrations or operational changes?
• Technical: What is your process for running and managing User Acceptance Testing (UAT) for new e-commerce features or platform changes?
• Situational: Imagine you discover that multiple product listings have incorrect pricing due to a recent system update. How would you handle this situation to minimize impact on customers and sales?
• Situational: Suppose you receive conflicting feedback from IT and marketing teams on prioritizing website updates. How would you mediate to achieve alignment?
• Situational: If a critical outage occurs on one of the e-commerce sites during a major promotion period, what immediate steps would you take and how would you communicate this internally and externally?
• Company Fit: What interests you most about working for Watts, particularly within the water solutions industry and our mission-driven culture?
• Company Fit: How do your values and previous experiences align with Watts’ commitment to sustainability, innovation, and collaborative team culture?
• Company Fit: Watts prioritizes growth and commercial excellence. How do you see your role as an E-Commerce Business Analyst contributing to these strategic goals?
• Questions for Interviewer: How does the e-commerce team currently measure success, and what are the biggest opportunities for growth in Watts’ digital channels?
• Questions for Interviewer: Can you describe the typical collaboration process between E-Commerce, IT, and marketing teams here at Watts?
• Questions for Interviewer: What are the key challenges Watts’ e-commerce platforms are facing today, and how could someone in this role make an immediate impact?