Eclipse Client Success Manager
$75k/y-$90k/y
SS&C Technologiesa day ago
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HybridFull-timeEntry
Summary
SS&C Technologies is seeking an Eclipse Client Success Manager to join their team in Boston, MA / NYC, NY / Chicago, IL. The role focuses on account management and client retention for existing Eclipse clients.
About the Role
As an Eclipse Client Success Manager, you will be responsible for managing client accounts, ensuring client retention, and supporting the Customer Success team. Your daily tasks will include conducting check-in calls, managing account changes, and collaborating with the Eclipse Client Service team to enhance the client experience. You will act as the voice of the client and receive training to develop product expertise in a dynamic environment.
About You
Required:
- Bachelor’s degree in Finance, Economics, Business, Accounting, or a related field.
- 0–2 years of experience in financial services, client services, account management, or operations (internships included).
- Basic understanding of capital markets, hedge funds, and trade lifecycle processes.
Preferred:
- Familiarity with Order Management Systems (OMS), trading platforms, or financial technology systems.
- Strong analytical and problem-solving skills with high attention to detail.
- Excellent written and verbal communication skills.
Benefits
- Hybrid Work Model and Business Casual Dress Code.
- 401k Matching Program and Professional Development Reimbursement.
- Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays.
- Medical, Dental, Vision, Employee Assistance Program, Parental Leave.
- Discounts on fitness clubs, travel, and more.
SS&C Technologies
SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries. Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C (NASDAQ: SSNC) is a trusted provider to more than 20,000 financial services and healthcare companies, with over 25,000 employees and operations in more than 40 countries. Built upon a foundation of expertise, innovation and excellent customer service, SS&C powers some of the largest financial and healthcare firms in the world.
Lexington, NY