Search for EDI Support Engineer roles fully remote with a focus on troubleshooting and problem-solving skills, in the technology industry, requiring experience in Electronic Data Interchange systems, and having a full-time schedule.

Okay, I've searched for EDI Support Engineer roles that are fully remote, emphasizing troubleshooting and problem-solving skills, within the technology industry, requiring experience with Electronic Data Interchange systems, and offering full-time schedules. I have found 57 positions for you.

EDI Support Engineer

Remote

troubleshooting

problem-solving

Technology

Full Time

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The EDI Support Engineer role at Stott and May is fundamentally tasked with ensuring the seamless functionality of Electronic Data Interchange systems, which are vital for maintaining efficient communication between business partners. This involves not only technical troubleshooting but also proactive system management, thus requiring a blend of both technical expertise and interpersonal skills. Key responsibilities like monitoring EDI systems, resolving issues, and implementing enhancements indicate a need for agility in problem-solving and a deep understanding of EDI standards. Success in this position will likely manifest in the form of reduced downtime, improved system performance, and positive feedback from users and partners regarding system usability. Candidates will face challenges related to technical complexity, the need to quickly adapt to updates in technology, and the necessity of effective communication across various teams—both internally and with external partners. The ideal candidate will not only have the hard skills aligned with EDI protocols but will also demonstrate a proactive, detail-oriented approach to managing systems and addressing user concerns, contributing significantly to the overall operational efficiency of the organization.

Company Analysis:

Stott and May occupies a strategic niche within the recruitment industry, focusing on bridging the gap between speed and quality in talent acquisition. By cultivating connections within specialist talent communities and valuing personalized, high-touch service, the company presents itself as an innovative and growth-oriented disruptor in its space. The organizational culture likely emphasizes collaboration, flexibility, and continuous improvement, reflecting its mission to provide tailored recruiting solutions that meet diverse client needs. In this context, the EDI Support Engineer will be crucial for maintaining the company's technological infrastructure, which supports its operational agility and enhances its service offerings. The role sits at the intersection of technical execution and customer relations, positioning the engineer to have significant visibility and impact across teams. This is not merely a technical position; it aligns directly with the company’s broader goals of innovation and efficiency, and the engineer's contributions will be pivotal in enabling quicker, higher-quality recruitment solutions for clients. Candidates should consider how their personal values of innovation and collaboration resonate with the company's ethos as they evaluate their fit within this vibrant company culture.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Tell me about a time when you had to troubleshoot a complex technical issue. How did you approach the problem and ensure it was resolved efficiently?
Describe an experience where you collaborated with a cross-functional team to enhance a technical system. What was your role, and what was the outcome?
Can you share an example of how you documented a troubleshooting process or system procedure? Why do you think documentation is important in technical roles?
What steps would you take to diagnose a sudden outage in an EDI system during a critical business operation?
How would you ensure clear communication with partners who may not be technically inclined while resolving EDI-related issues?
What methods do you use to keep abreast of updates and changes in EDI standards and protocols?
Imagine you discover that there is a persistent issue with data exchanges that hasn’t been resolved by standard troubleshooting steps. How would you approach this situation?
Suppose a business partner complains about delays in data exchanges. How would you assess the situation and communicate your findings to them?
Why are you interested in working with Stott and May as an EDI Support Engineer? What about our mission resonates with you?
How do your past experiences prepare you for the unique challenges faced in a company that values both speed and quality in recruitment?
What qualities do you believe are essential for someone to succeed in a remote working environment, especially in a technical engineering role?
What questions do you have about our team structure or the specific projects you would be working on as part of our EDI support group?
Can you share an instance when you adapted to a significant change in your work processes or technology? What did you learn from that experience?

Job Details

Overview Company

EDI Support Engineer

Stott and May

3 days ago

Highlight

RemoteContractorEntry

Summary

Stott and May is seeking an EDI Support Engineer for a 12-month contract, fully remote position based in Miami, FL. The role involves providing expert support for Electronic Data Interchange (EDI) systems, ensuring seamless communication between business partners.

About the Role

As an EDI Support Engineer, you will be responsible for monitoring and maintaining EDI systems to ensure optimal performance, diagnosing and resolving technical issues promptly, collaborating with internal teams and external partners to facilitate smooth data exchanges, implementing system updates and enhancements, and documenting processes while providing training to users as needed.

About You

Required:

Proven experience as an EDI Support Engineer or in a similar technical support role.
Strong understanding of EDI standards and protocols.
Proficiency in troubleshooting and problem-solving.
Excellent communication skills, both written and verbal.
Ability to work independently and manage time effectively.
Familiarity with relevant software and tools.

Benefits

Competitive remuneration package.
Opportunity to work with a team that values innovation and continuous improvement.
Flexible, fully remote work environment.

Stott and May

In late 2009, Stott and May was founded on the belief that hiring managers should never have to make the choice between time to hire and quality of candidate. We noticed a gap in the market for a search offering that can combine the speed of contingent recruitment with a high value, high touch, insightful service more commonly found in the executive search space. A talent solution that's helpful, engaging, collaborative and stacked full of value-add. Built with the flexibility to provide our partners with a choice of best practice features that can be packaged to meet their unique hiring challenges.

We've been building our team alongside the technical teams of some of the worlds innovative businesses. Our 130 employees across London, Reading, Los Angeles and New York are cultivating specialist talent communities every day to deliver the connections to drive growth. It's time to build better, more personalised, recruitment campaigns that deliver talent on time.

Miami, FL