Education Program Strategist
$149k/y-$215k/y
Figma3 days ago
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RemoteFull-timeSenior
Summary
Figma is seeking an Education Program Strategist to join their team, focusing on customer learning programs to enhance product adoption and retention.
About the Role
As an Education Program Strategist, you will architect and grow customer learning programs, develop structured curricula, maintain educational content, partner with cross-functional teams, establish metrics for success, and manage content development projects. Your role is crucial in driving the company's customer education strategy and ensuring that users achieve meaningful activation milestones.
About You
Required:
- 5+ years of experience in customer education, enablement, or instructional design within a SaaS or product-led environment.
- Highly organized with the ability to build scalable systems, including campaign and content calendars.
- Experience in a fast-paced environment, balancing strategic thinking with hands-on execution.
- Experience in building systems for content requests intake, triage, prioritization, and delivery.
- Hands-on experience with Figma or similar technologies.
Preferred:
- Experience working closely with marketing teams on content distribution.
Benefits
- Equity options for employees.
- Comprehensive health, dental, and vision coverage.
- Retirement plan with company contribution.
- Parental leave and reproductive or family planning support.
- Mental health and wellness benefits.
- Generous paid time off (PTO) and company recharge days.
- Learning and development stipend.
- Work from home stipend.
- Cell phone reimbursement.
- Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.
Figma
MCP MCP MCP
New York, NY