EHR Technical Capability Manager - Remote
$89.9k/y-$160.6k/y
2 days ago
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RemoteFull-timeSenior
Summary
Optum is seeking an EHR Technical Capability Manager to join their team remotely. The role involves leading EHR service delivery and management, acting as a liaison between various stakeholders to improve health outcomes.
About the Role
As the EHR Technical Capability Manager, you will lead a team responsible for supporting and maintaining client health systems, including Epic solutions. You will partner with IT leadership to ensure service delivery, manage escalations, support team development, and drive collaboration and communication for EHR applications. Your responsibilities will also include managing relationships with stakeholders, collaborating on project resources, and ensuring adherence to service level agreements.
About You
Required:
- Epic ECSA certification
- 5+ years of experience leading and executing on complex IT managed services delivery
- 2+ years of technology leadership experience
- 2+ years of direct leadership of team(s)
- Experience working in a fast-paced, dynamic environment
- Experience supporting healthcare providers and/or organizations
- Proven solid written and verbal communication skills, with customer service focus
- Proven ability to collaborate with internal (IT) and external (operational) cross-functional groups
- Proven end-to-end experience delivering both software applications and technology platforms
- Proven track record of success implementing and supporting highly scalable technology solutions for clients
- Demonstrated success building relationships and accomplishing common goals for clients
Preferred:
- Undergraduate degree in computer science, information assurance, MIS or related field or equivalent experience in healthcare IT
- Experience with application delivery of EHR and integration with downstream systems
- Experience influencing, problem solving and negotiation skills
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage
- Incentive and recognition programs
- Equity stock purchase and 401k contribution
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Group (NYSE: UNH).
Eden Prairie, MN