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Summary
About the Role
About You
- Ability to provide exceptional customer service in a call center environment.
- Sound computer knowledge and skills to learn Unemployment Insurance programs.
- Experience in handling confidential information.
- Ability to work independently and as part of a team.
Benefits
- Hybrid work schedule eligibility.
- Potential for position extension or permanent placement.
When you turn to us, we have a program that can help you reach your goals. From time to bond with your newborn, some cushion to find a job after being laid off, the resources to focus on your recovery after being injured, to the guidance and support that can help you manage a successful business in California, we’ll help you get there. The EDD serves millions each year through our dedicated programs and services and is available to all Californians. This includes unemployment and disability benefits, Paid Family Leave, workforce services and more! Our page is dedicated to providing you with timely news and information about our Department. This page is not a customer support or help desk for technical or claim-related issues. If you need help with any of our services, we encourage you to use one of the many self-help portals on our website at https://edd.ca.gov/about_edd/Online_Services.htm. Please do not share any personal information on our channel, including your Social Security number, claim number, address, phone number, medical information, or employment history. Our channel is available to the public and as such, personal information should not be shared. Any reference or association we make on this page does not constitute an endorsement or recommendation by the EDD. We welcome your comments and feedback on our page and ask that you adhere to our "Comment Policy" when communicating with our community. Read our "Comment Policy" at https://www.edd.ca.gov/about_edd/social-media.htm.