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Job Analysis:
This role as an Enablement Instructor and Team Lead at Omnissa is fundamentally about empowering diverse audiences—internal teams, partners, and customers—with deep understanding and hands-on skills around a complex, evolving digital workspace platform. The candidate is expected not only to design and deliver engaging, high-impact training content (both live and on-demand) but also to strategically lead and coordinate a globally distributed team of enablement professionals. The job’s core revolves around educational leadership, technical mastery, and content innovation within a fast-paced, growth-oriented SaaS environment. Key responsibilities extend beyond mere content creation to include managing lab environments critical for experiential learning and playing a central role in major enablement events that drive product adoption and customer success. The required combination of technical expertise, leadership experience, and exceptional communication skills implies that the candidate needs to navigate complex technological subjects and simplify them for varied audiences, while inspiring and aligning a geographically dispersed team around shared goals. Success here means creating a robust enablement ecosystem that scales globally, supports customer and partner proficiency, and translates into increased platform adoption and satisfaction. Challenges likely stem from balancing the evolving technical content with varied learner needs, managing coordination across time zones, and maintaining a strategic enablement roadmap aligned with product innovations and sales priorities.
Company Analysis:
Omnissa operates as an industry leader in the digital work platform space, distinguished by its AI-driven platform that delivers seamless, secure, and personalized digital work experiences globally. Positioned as a technologically advanced and rapidly growing company formed from VMware’s End-User Computing legacy, Omnissa blends innovation with market trust, substantiated by repeated industry recognitions like Gartner Magic Quadrant leadership and Forrester Wave accolades. The company culture likely values alignment, trust-building, inclusiveness, efficiency, and customer-centricity, fostering a collaborative and mission-driven environment where rapid adaptation and high-quality output are non-negotiable. For someone in this Enablement Instructor and Team Lead role, these values translate into the need for agility, clear cross-functional communication, and a focus on delivering maximal value via enablement initiatives. The remote, high-travel nature of the role, coupled with leadership over a global team, suggests a dynamic and diverse work environment demanding resilience and cultural sensitivity. Strategically, this role supports Omnissa’s expansion and customer success by ensuring all stakeholders are effectively equipped to leverage its sophisticated platform—making it a critical position in the company’s trajectory toward scaling and innovating digital work.