Linklaters Americas is seeking an Enterprise Systems Service Owner to join their team in New York, United States. The role involves managing and improving enterprise-scale technology services that support core business operations globally.
About the Role
As an Enterprise Systems Service Owner, you will be responsible for the day-to-day delivery and management of enterprise systems, including Finance, People, Client Relation, and Automation Systems. Your tasks will include delivering Level 2 support, collaborating with Product Owners, developing service roadmaps, facilitating enterprise-level meetings, monitoring service performance, identifying risks, ensuring compliance with regulations, and driving continuous service improvement.
About You
Required:
Proven experience managing or supporting enterprise-level IT systems and services within a complex, multinational environment.
Excellent stakeholder management skills, able to collaborate, communicate, and influence across leadership, technical teams and end users.
Preferred:
Strong understanding of IT service management (ITSM) best practices, including incident, problem, change, and capacity management for enterprise systems.
Familiarity with regulatory, data privacy, and compliance requirements affecting large-scale technology platforms.
Benefits
Base salary range between $105k and $155k.
Total compensation package may include overtime pay, discretionary bonuses, and other benefits.
Linklaters Americas
As a leading global law firm, our offices in New York, Washington, D.C. and São Paulo are part of a global network that advises the world's premier companies and governments on their most important and challenging assignments.