Okay, I've searched for Enterprise Voice Engineer roles in San Antonio, TX that require an active Secret security clearance, at least 4 years of experience, full-time schedule, and expertise in Cisco Unified Communications Manager. I have found 47 positions matching your criteria.

Sure. Here's the analysis:

Job Analysis:

The Enterprise Voice Engineer III role is fundamentally about ensuring the resilience, security, and seamless operation of a highly complex IP voice and video communication infrastructure supporting the Department of Defense through DISA. This job demands a blend of deep technical expertise—particularly with Cisco, Avaya, and Oracle voice platforms—and operational rigor in maintaining large-scale, mission-critical systems. The candidate will be challenged to manage daily sustainment and troubleshooting activities, perform system maintenance, and guide capacity planning efforts while navigating the nuances of DoD security and network protocols. Success here means expertly balancing rapid problem resolution with meticulous documentation and training responsibilities, ensuring the broader team can sustain secure, uninterrupted communication services. The emphasis on SIP signaling, distributed firewall support, and routing protocols underscores a need for proficiency in IP network voice traffic’s complexities and security layers. Autonomy is high as the engineer assesses, diagnoses, and remediates intricate network and voice issues while collaborating across teams to validate change requests. Ultimately, the role requires an engineer who thrives in environments where precision, clear communication, and adaptive problem-solving underpin national security operations.

Company Analysis:

Leidos stands as a Fortune 500 technology and national security powerhouse, deeply embedded in solving critical, high-stakes challenges for government and health sectors. With a culture that prizes ethical conduct, diversity, and employee growth, the company cultivates a mission-driven environment where meaning and impact fuel engagement. For someone in an enterprise voice engineering role, this translates to working not just as a technician but as a trusted steward of crucial defense communications infrastructure. Leidos' scale and reputation imply that work done here affects national security outcomes directly, demanding professionalism and responsibility. Flexibility and supportive leadership are highlighted in company culture, which can empower an engineer to balance high-pressure technical demands with career development and life balance. The role likely sits within a technically sophisticated, cross-functional team engaged with DoD clients and internal stakeholders, providing good visibility but also requiring strong collaboration and communication. Strategically, the hire supports Leidos’ commitment to sustain and enhance interoperable, secure communications—a foundational element enabling the broader national defense mission, signaling this role as both operationally vital and strategically aligned toward long-term technological modernization and reliability.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to troubleshoot a complex voice or video network issue that impacted critical communication services. How did you isolate the problem and communicate your findings to the team?
• Behavioral: Describe a situation where you had to implement a significant configuration change under tight security protocols. How did you ensure compliance and accuracy while minimizing downtime?
• Behavioral: Give an example of a time you trained or mentored teammates on complex technical procedures. How did you ensure your knowledge transfer was effective?
• Behavioral: Share an experience where you had to navigate conflicting priorities between network security and service availability. How did you balance those demands?
• Technical: How do you approach troubleshooting SIP signaling issues across a multi-site IP telephony network?
• Technical: Explain your experience configuring and managing Cisco Unified Communications Manager (CUCM). What are common challenges and how have you overcome them?
• Technical: Describe your understanding and hands-on experience with distributed firewall infrastructures in a DoD or similarly secure environment.
• Technical: What steps do you take to validate and document configuration changes to a large-scale voice network to maintain operational integrity?
• Situational: Imagine a remote site loses voice service due to an unknown signaling failure. Outline your step-by-step approach to diagnose and resolve the problem.
• Situational: You receive a change request that involves borderline risky routing configuration. How do you assess and handle approval, implementation, and rollback?
• Situational: A network upgrade is scheduled, but during testing, the voice quality degrades significantly. How do you identify the root cause and communicate with stakeholders?
• Company Fit: Why are you interested in working with Leidos, particularly supporting the Defense Information Systems Agency?
• Company Fit: How do your professional values align with Leidos’ emphasis on ethical behavior, diversity, and mission-driven work?
• Company Fit: What motivates you to work in a highly regulated, national security environment that demands both technical proficiency and strict compliance?
• Questions to Ask Interviewer: How does the Enterprise Voice Engineer III role integrate with other technical teams supporting the DISA mission at Leidos?
• Questions to Ask Interviewer: What are the biggest technical or operational challenges currently facing the voice infrastructure team here at Leidos?
• Questions to Ask Interviewer: Could you describe the opportunities for professional development and career growth for someone in this role within Leidos?