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Summary
About the Role
About You
- Experience with event logistics, including venue research, travel booking, and shipping coordination.
- Experience with customer service via phone, email, and chat.
- Strong communication skills, both written and verbal.
- Comfortable using various CRM and project management software (such as Salesforce, Brex, Hubspot, Asana).
- Ability to stay flexible and calm under pressure with changing priorities.
- Proven self-starter who can efficiently manage time and workload in a remote environment.
- Strong collaboration skills to work cross-functionally with multiple departments.
- Ability to manage and update documentation, timelines, and task boards.
- Willingness and ability to travel as needed.
- Experience managing inventories, swag, and printed materials.
- Project management experience.
- Experience posting and engaging on social media platforms and Discord.
- Basic graphic design and video editing skills.
- Experience with website management.
- Cold calling and attendee acquisition experience.
- Prior experience working in conference or event coordination roles.
We started FreeSWITCH because we wanted to solve our own challenging problems. We could not find a stable, scalable way to implement our 2004 call center as a service product. DIY solutions were a collection of random tools with constant stability and maintenance issues; premade solutions were massively expensive and still required physical data centers anyway. We built FreeSWITCH on our vision of solving those problems, made a community, and used it for insight. This took us well beyond the original goal. FreeSWITCH became so ubiquitous that the world made many vertical products with it that generate billions of dollars a year. At SignalWire, we empower businesses with easy-to-use and customizable cloud communications tools. Programmable Unified Communications supplants one-size-fits-all solutions, sparking innovation and growth. We have harnessed the complexity of CPaaS UCaaS CCaaS and Voice AI and made the entire paradigm available to developers. Come talk to us and we can help you achieve your goals.