Executive Support Desktop Specialist
Kforce IncHighlight
Summary
About the Role
About You
- Bachelor's degree in IT, Computer Science, Information Systems, or equivalent experience preferred.
- 10+ years of IT Support experience, including extensive support of C suite or senior executives.
- Experience with networking technologies (DNS, VPN, TCP/IP, wireless).
- Strong expertise in troubleshooting both MacOS and Windows operating systems.
- Familiarity with asset management, device provisioning, and collaboration tools.
- Highly organized, proactive, and comfortable working in high-visibility environments.
- Demonstrated ability to maintain strong security and compliance practices.
- Willingness to work after-hours and provide emergency on-call support.
- Experience with tools such as Slack, Artifactory, Dynatrace, Datadog, Grafana, Kibana, IntelliU, Optimizely, and SmartSheet.
- Advanced troubleshooting skills in Windows & MacOS; Microsoft Office applications.
- Highly self-motivated, reliable, organized, and capable of supporting diverse stakeholders including executive leadership.
- Ability to follow complex procedures, perform independent diagnostics, and collaborate on multi-layered issues.
Benefits
- Comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance.
- Salaried personnel receive paid time off.
- Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers industry-leading companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise. Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®