Experienced Automotive Sales Professional – Internal Lead Conversion
Chapman Auto Storesa day ago
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OnsiteInternMid
Summary
Chapman Auto Stores is seeking an Experienced Automotive Sales Professional – Internal Lead Conversion to join their team in Lancaster, PA. The role involves building relationships with customers and helping them upgrade to their next vehicle.
About the Role
As an Experienced Automotive Sales Professional, you will engage with clients to assess their vehicle needs and present purchasing options. Your responsibilities will include assisting customers with new and used vehicle sales, managing customer outreach and follow-up through CRM systems, and serving as a trusted advisor to guide clients through the buying process. You will work towards achieving monthly sales goals through effective communication and relationship management.
About You
Required:
- 1–3 years of automotive sales experience with a record of consistent performance.
- Strong communication skills to build trust and guide customers through the buying process.
- Organizational skills to manage follow-ups, appointments, and customer relationships.
- Valid driver's license and clean driving record.
Preferred:
- Experience using CRM systems or dealership software.
- Commitment to maintaining strong Customer Satisfaction Index (CSI) scores.
- Professional appearance and positive attitude.
- Strong follow-up and customer service skills.
Benefits
- Performance-based pay plan with strong earning potential.
- Medical plans starting at $84.50/month, plus dental and vision insurance.
- Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness Insurance.
- 401(k) retirement investment plan with company match.
- Accrued paid time off.
- Vehicle purchase programs.
- Discounts on parts and service.
Chapman Auto Stores
“Making a Difference One Customer at a Time” The Chapman Auto Stores has served your local community with high quality vehicle sales and service for over a half century. With 7 locations from Atlantic City to Lancaster County, The Chapman Auto Stores is one of the largest auto groups in the tristate area with the best selection of vehicles – including Ford, Chevrolet, Chrysler, Jeep, Dodge, RAM, Nissan, Lincoln, and Mazda to certified pre-owned vehicles. Along with experienced parts depts. to serve ALL of your accessory needs.
Lancaster, PA