Titus-Will Automotive Group is seeking an Experienced Ford Automotive Service Advisor to join their high-volume service department in Lakewood, WA. The role involves guiding customers through the service process and ensuring high-quality repairs.
About the Role
As an Experienced Ford Automotive Service Advisor, you will greet customers, write accurate repair orders, communicate service recommendations, build long-term customer relationships, and coordinate with technicians to ensure timely repairs. You will work in a busy service environment and strive to meet performance goals while delivering excellent customer service.
About You
Required:
3+ years of experience as a Service Advisor/Writer in a dealership or independent shop.
Strong customer service and communication skills.
Ability to thrive in a fast-paced, high-volume environment.
Valid driver’s license and clean driving record.
Benefits
Pay Range: $75k - $150k per year based on experience, performance, and qualifications.
Base salary plus performance-based incentives.
Medical, Dental, and Vision insurance.
401(k) retirement plan (eligible after 90 days).
Paid training.
Employee discounts.
PTO: Earn 1.0 hour for every 40 hours worked.
Highly productive shop with modern equipment and the newest technology.
Titus-Will Used Cars - Lakewood
Titus-Will Used Cars - Lakewood proudly offers a wide selection of used vehicles to Lakewood and the surrounding areas. Browse our website to find exactly what you need!
Company Size: 51-200 employeesRetail Motor Vehicles