Experienced Router/Dispatcher
5 days ago
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OnsiteFull-timeMid
Summary
Tierra Environmental Services, Inc. is seeking an Experienced Router/Dispatcher to join their team in East Chicago, IN. The role involves serving as the primary contact for all Field Technicians and ensuring the completion and resolution of work orders in the company database.
About the Role
As an Experienced Router/Dispatcher, you will be responsible for creating and adjusting work orders, maintaining the customer database, providing timely updates on field actions, managing the scheduling calendar, and communicating effectively with management regarding customer concerns. You will also identify and expedite emergencies, perform callbacks for service schedules, and provide assistance to customers while routing and monitoring work orders to technicians.
About You
Required:
- Superior telephone skills, organizational skills, and communication skills, both written and verbal.
- Ability to work flexible and extended hours occasionally as needed.
- Must be high energy, positive attitude and comfortable in team environment.
Tierra Environmental
East Chicago, IN