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Summary
About the Role
About You
- 6+ years of experience as a Business Analyst or Product Analyst with extensive hands-on Salesforce experience.
- Proven experience gathering requirements and implementing a Salesforce Customer Experience portal and Service Cloud functionality.
- Strong understanding of Salesforce architecture, standard/custom objects, flows, validation rules, and platform limitations.
- Skilled in Agile methodologies and backlog refinement.
- Excellent communication and collaboration skills across technical and non-technical audiences.
- Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools.
- Experience with enterprise tools like Zuora, NetSuite, or Workday.
- Familiarity with API integrations, data flows, or light SQL.
- Background in SaaS, healthcare, or regulated industries.
- Certifications: Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP.
Benefits
- Comprehensive compensation and benefits package including holidays, vacation, medical, dental, and vision insurance.
- Company paid life insurance and retirement savings.
Veradigm is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve. We build solutions that are designed to help healthcare stakeholders to improve patient lives through data driven insights. We are dedicated to simplifying the complicated healthcare system with next-generation technology and solutions, transforming healthcare from the point-of-patient care to everyday life. As a result, Veradigm attracts leaders in healthcare, technology, and innovation, seeking to work with us to deliver insights and solutions to the benefit the healthcare ecosystem with the objective being to improve healthcare quality while lowering the cost of healthcare. Veradigm is an organization comprised of passionate and energetic people whose everyday focus is on helping all healthcare stakeholders drive the best care possible for healthier communities. We believe diversity is the foundation of innovation, and we are dedicated to fostering an inclusive environment that supports the talents of all people.