Eyewear Customer Service/Sales Advisor
MyEyeDr.2 days ago
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OnsiteFull-timeEntry
Summary
MyEyeDr. is seeking an Eyewear Customer Service/Sales Advisor to join their team in Charlotte, NC. The role involves providing personalized eyecare and exceptional customer service to patients while assisting them in selecting eyewear.
About the Role
As an Eyewear Customer Service/Sales Advisor, you will play an essential role in supporting a community of doctors and teams to help patients see, look, and be their best. Your responsibilities will include advising patients on their eyewear needs, delivering sales plans, explaining insurance benefits, and collaborating with team members to ensure a seamless patient experience. You will also participate in various office duties as assigned.
About You
Required:
- Experience in a customer-facing or sales-related position (Retail, Hospitality or Optical field preferred, but not required).
- A proactive approach to problem solving with an entrepreneurial spirit.
Preferred:
- Willingness to learn about the industry, product, and services.
- Ability to sell with a desire to meet office goals with a 'can do' attitude.
- Friendly, caring, and patient-centric personality who thrives in a fast-paced environment.
- Team player who is willing to collaborate to provide the best patient experience.
Benefits
- Grow and develop your career through role-specific training programs.
- Opportunity to earn bonuses and commission (role specific).
- Comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance, and more.
- Vision coverage and associate discounts on products.
- 401(k) with competitive company match.
- Accrue PTO and paid holidays from day one.
MyEyeDr.
MyEyeDr. empowers our patients to live their best lives by providing comprehensive eye care and an expansive selection of eye wear solutions. Our trusted community of doctors and team members make personalized vision healthcare accessible for everyone. Together, we are committed to giving the gift of great vision, helping our patients see and do more. Founded by Sue Downes in 2001, we’ve grown to more than 800 offices across 28 states. Alongside our exponential growth, our employees have built meaningful careers helping patients see and look their best.
Charlotte, NC