Family Help Specialist Temp Part-Time
$22/h-$25.25/h
Focus on the Family5 days ago
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OnsitePart-timeEntry
Summary
Focus on the Family is seeking a Family Help Specialist Temp Part-Time to join their team in Colorado Springs, CO. The role involves providing biblically based support and practical resources to help families thrive in Christ.
About the Role
As a Family Help Specialist, you will be on the front lines of ministry, responding to phone calls, emails, chats, and texts with compassion and clarity. You will share the biblical perspective of Focus on the Family, engage in sensitive situations, manage constituent accounts, and process various transactions while maintaining data integrity. This role is more than customer service; it is a ministry that reflects the organization's mission.
About You
Required:
- Exemplifies Ephesians 5:1-2 and pursues the Great Commission.
- Associate’s degree or equivalent (two years of college) preferred.
- 2-4 years of customer service or related experience preferred.
- Ability to type at least 45 WPM.
- Excellent verbal and written communication skills.
Preferred:
- Familiarity with Salesforce or other CRM systems strongly preferred.
- Strong organizational skills and attention to detail.
Benefits
- Norton LifeLock ID Theft Coverage
- Legal Shield/ID Shield Coverage
- AFLAC
- 403B Retirement Plan
- Vacation Time & Vacation Payout
- Sick Time
- Holidays
- Service Awards
- Community Service Days
- Bookstore Discount
- Fitness Center
Focus on the Family
We speak hope into families around the world. With our podcasts, social media, videos, and articles, we proclaim biblical truths to help broken families find redemption in Jesus. Our team is passionate about advancing the Kingdom of God—and we love finding imaginative ways to do so. Join us through employment opportunities, summer internships, or volunteer work.
Colorado Springs, CO