Fiber Laser Equipment Technical Support Engineer
$30/h-$55/h
HSG LASERa day ago
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OnsiteFull-timeEntry
Summary
HSG LASER is seeking a Fiber Laser Equipment Technical Support Engineer to join their team in Addison, IL. The role involves installing and commissioning fiber laser machinery, training operators, and ensuring customer satisfaction.
About the Role
As a Fiber Laser Equipment Technical Support Engineer, you will be the trusted technical partner for customers, responsible for proper machinery installation, managing accessories, and interpreting service data. You will organize work orders, document customer data, and collaborate with various teams to ensure installations and maintenance are completed on schedule and to safety/quality standards. Additionally, you will analyze maintenance issues, conduct training sessions, and coach new service hires.
About You
Required:
- Two or more years in a related industry; fiber laser experience is a big plus.
- Demonstrated capability installing, debugging, and maintaining 6kW equipment.
- Comfort reading circuit diagrams.
- Working knowledge of CAD or SOLIDWORKS.
- Strong foundation in mechanical principles.
- Electrician’s certification.
- Fitter’s certification.
Preferred:
- Meticulous, organized, and deadline-conscious.
- Excellent communicator with interpersonal skills to partner across matrixed teams.
Benefits
- Hourly pay correlates with experience and progression: Service Technician ($30–36), Service Engineer ($36–45), Senior Service Engineer ($45–55).
- Business travel within the US is required to support customer needs.
HSG LASER
Shaping Metal, Shaping Trust! Hello, we are HSG, here to support your high-speed growth. HSG Laser is a global leader in the metal shaping industry, renowned for its cutting-edge technological advancements and dedication to product excellence, offering a comprehensive range of advanced metal shaping equipment designed to meet the diverse needs of its customers. Founded in 2006, HSG Laser is a global leader in laser cutting technology, with over 25,000 trusted customers and 35,000+ installations wordwide.
Addison, IL