Blackbird Labs is seeking a Field Operations Contractor to join their team in Los Angeles, CA. The role involves supporting the LA market rollout by installing their platform and ensuring a smooth go-live experience for restaurant partners.
About the Role
As a Field Operations Contractor, you will coordinate on-site installations and onboarding for new restaurant partners, set up hardware and software, train staff on product usage, act as a point of contact for operators, troubleshoot issues, and help maintain product adoption post-launch.
About You
Required:
Experience in the hospitality industry or closely related fields.
Tech-savvy with the ability to quickly learn new systems.
Strong organizational skills and hands-on approach.
Excellent communication skills to build rapport with staff.
Flexible availability to adapt to changing field needs.
Based in the LA area with reliable access to transit.
Benefits
Competitive compensation with a target hourly wage of $30/hour based on experience.
6-month contract-based position with potential for continued engagement.
Blackbird Labs
Blackbird is the loyalty company for restaurants, backed by A16Z, Union Square Ventures, Spark Capital, QED, American Express, Coinbase and others. Built for the places—and people—that make dining special.
Company Size: 11-50 employeesTechnology, Information and Media