Noblesoft Technologies is seeking a Field Service Operations Specialist to join their team in Longview, WA. The role involves providing end user application and hardware support in a 24x7 manufacturing environment.
About the Role
As a Field Service Operations Specialist, you will be responsible for providing advanced desk-side support, troubleshooting hardware and software issues, and managing IT policies and standards. You will work closely with IT enterprise organizations to ensure effective communication and resolution of technology disruptions, while also mentoring technicians and managing local technology asset inventory.
About You
Required:
Bachelor's degree preferred or a technical school degree plus experience and technical certifications with a minimum of 5 years' experience in a production IT manufacturing environment.
Minimum 5 years proven PC/Windows experience.
Minimum 2 years network and telecom support experience.
Preferred:
Project management experience, training, or certification.
Strong understanding of IT service management framework and respect for the ITIL Management Framework.
Network related discipline or certifications.
Benefits
Competitive hourly wage of $24-25.
Opportunity for professional development and training.
Noblesoft Technologies
Noblesoft Technologies Inc, an Inc 500 company, is a custom software solutions provider with market presence in USA, Mexico, India and UK. We specialize in ERP (Infor, SAP, Oracle), CRM, SCM and HCM products and services.
Company Size: 51-200 employeesSoftware Development