Field Service Supervisor
$31/h-$55/h
NASS2 days ago
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OnsiteFull-timeMid
Summary
NASS is seeking a Field Service Supervisor to join their team in Dallas, TX. The role involves supervising and managing a team of field service technicians responsible for installing, maintaining, and repairing transformers and other substation equipment.
About the Role
As a Field Service Supervisor, you will ensure that all field service activities are carried out in accordance with safety guidelines and company policies. Your responsibilities will include planning and scheduling field service activities, providing technical guidance to technicians, conducting performance evaluations, and collaborating with other departments. You will also mentor technicians, stay updated with industry trends, handle customer complaints, and prepare reports on field service activities.
About You
Required:
- High School Diploma or equivalent.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Excellent organizational skills, interpersonal, verbal and written communication skills.
- Ability to work as a team member, as well as independently.
- Advanced knowledge of computers (MS Office, basic operation, folder creation, email, etc.).
- Possession of a valid driver’s license, and able to maintain a good driving record.
- Must be able to crawl, climb, stand and lift up to 50 lbs.
- Must be able to pass a fit for duty exam.
- Available for frequent overnight domestic travel and occasional international travel.
- Able/willing to work flexible hours, overtime, weekends, holidays and nights.
Preferred:
- 5+ years of hands-on experience in High Voltage testing of electrical power equipment.
- Scheduling experience a plus.
- Transformer manufacturing process experience and testing experience.
- Experience with test equipment: Doble M4100/M7100, Doble 5400, DLRO (Ductor), Megger Insulation Resistance sets, Vanguard/Raytech WRMs, Vanguard/Omicron CT sets.
- Knowledge of equipment: Circuit Breakers (HV/MV), Transformers, Switchgear, CT's, PT's and CCVT's.
- Experience with test equipment: Circuit Breaker Time/Travel, Power Factor, Ductor, Megger, CT ratio & Saturation, and Hi-Pot.
Benefits
- Competitive pay.
- Nashville Training Academy & Comprehensive Training Resources.
- Career Path Planning.
- Incentives for Professional Certifications.
- Competitive Per Diem.
- Referral Bonuses.
- Tuition Reimbursement.
- Medical, vision, and dental benefits.
- 401k with company match.
NASS
North American Substation Services (NASS) is a nationally-recognized expert specializing in transformer and substation apparatus installation, services, and repair. Our management and highly skilled field-based force have received specialized training and are among the most experienced in the industry. NASS is dedicated to providing quality service and solutions that optimize the reliability of transformers and other substation equipment. Our customers know us as a trusted resource in the substation field with established long-term relationships grounded in integrity, professionalism, and value.
Dallas, TX