Field Service Technician I
$19/h-$26.31/h
Canon USA3 days ago
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OnsiteFull-timeEntry
Summary
Canon USA is seeking a Field Service Technician I to join their team in Dedham, MA. The role involves delivering maintenance and support for Canon-supported products while ensuring high service standards.
About the Role
As a Field Service Technician I, you will be responsible for reporting product failure trends, providing efficient maintenance, maintaining technical documentation, and ensuring customer satisfaction. You will also be accountable for maintaining the performance of assigned machines and achieving branch performance targets.
About You
Required:
- High School diploma or equivalent experience.
- Basic understanding of internet environments.
- Ability to travel with a valid driver's license and acceptable driving record.
- Must be able to lift 50 pounds and be active more than 50 percent of the time.
Preferred:
- Experience in customer-facing roles.
- Completion of the PDIF (Printing and Digital Imaging Foundations) new-hire class.
Benefits
- Competitive compensation including medical, dental, and vision coverage.
- 401(k) Savings Plan with discretionary profit sharing.
- Employee referral bonus and discounts.
- Volunteer opportunities and a casual dress program.
Canon USA
Living and Working Together For The Common Good... - Kyosei Kyosei unites Canon and its employees in contributing to the prosperity of humanity and the protection of the world we share. As a leading provider of consumer, business-to-business, and industrial digital imaging solutions, our determination to live and work together for the common good permeates everything we do, from research and development, to product manufacturing, marketing, sales and distribution.
Dedham, MA