Field Service Technician
Toshiba Global Commerce Solutions2 days ago
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OnsiteFull-timeEntry
Summary
Toshiba Global Commerce Solutions is seeking a Field Service Technician to join their team in Jacksonville, FL. The role involves maintaining retail store technologies and computer systems, performing installations, support services, and repairs.
About the Role
As a Field Service Technician, you will work independently to ensure customer satisfaction by performing a full workload of product installation, support services, and repairs on Toshiba and non-Toshiba retail products. Your responsibilities will include troubleshooting, equipment refurbishment, and ensuring accurate documentation of installation activities. You will travel to customer locations, communicate effectively with clients, and manage trunk stock to support all customers.
About You
Required:
- High School Diploma with 4+ years of related experience.
- Operational knowledge of personal computer technology, network infrastructure, and retail devices.
- Ability to travel 100% of the time.
Preferred:
- IT/Technical degree or certificate.
- Experience in wall-to-wall IT service and support.
- Good customer service skills and ability to multitask.
Benefits
- Group health coverage (medical, dental, & vision).
- Employee Assistance Programs.
- Company provided life insurance.
- Employee discounts.
- Generous paid holiday schedule, paid vacation & sick/personal days.
Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. As retail’s first choice for integrated in-store solutions, our innovative commerce technology enhances customer engagement, transforms in-store experience, and accelerates digital transformation. Together, with a global team of dedicated business partners, we advance the future of retail.
Jacksonville, FL