Field Services Manager
$75000-$115000/y
Eastern Communications Ltd.2 days ago
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HybridFull-timeSenior
Summary
Eastern Communications Ltd. is seeking a Field Services Manager to lead a team of field service technicians in Yakima, WA. The role involves overseeing the installation, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems and other mission-critical communication infrastructure.
About the Role
As a Field Services Manager, you will be responsible for mentoring and developing a team of 5-10 technicians, managing resources, driving service quality, and enhancing operational efficiency. You will collaborate with various teams to align service operations with business objectives, oversee system configurations and installations, and ensure compliance with industry standards. The role also includes tracking performance metrics and preparing reports for senior management.
About You
Required:
- 5+ years of experience in service management, field operations, or technical leadership within LMR, RF, telecommunications, or critical communications industries.
- Proven ability to lead and develop field service technicians in a fast-paced environment.
- Expertise in resource management, scheduling, and service forecasting.
- Strong communication and interpersonal skills.
Preferred:
- Experience working with Federal agencies or public safety organizations.
- Project management experience with proficiency in tools like MS Project or Smartsheet.
- Familiarity with radio or communications systems in public safety or utilities.
- Knowledge of two-way radio systems and LAN network infrastructure.
Benefits
- Health, dental and vision insurance
- 401k and company match
- Annual Performance Review and Accompanied bonus
- Paid holidays, vacation and sick days
- Ongoing technical training
- Advancement opportunities
- Company-provided uniforms and safety equipment
- Safe, clean & friendly work environment
Eastern Communications Ltd.
Eastern Communications, Ltd. is a provider of mission critical communications technology, services, and infrastructure to a range of end users including public safety, transportation, and utilities.
Yakima, WA