Final Mile Delivery Sr. Analyst (EM7139)
Samsung SDS Americaa day ago
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OnsiteFull-timeSenior
Summary
Samsung SDS America is seeking a Final Mile Delivery Sr. Analyst to join their team in University Park, IL. The role involves overseeing last-mile delivery operations, enhancing driver performance, and collaborating with Distribution Centers and Final Mile Carriers.
About the Role
As a Final Mile Delivery Sr. Analyst, you will manage delivery operations by monitoring key performance indicators, developing Standard Operating Procedures, conducting performance reviews, and ensuring customer satisfaction. You will also explore new technologies to improve efficiency and lead a high-performing delivery team.
About You
Required:
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 5+ years of experience in logistics or transportation, with a focus on last-mile delivery.
- Proven experience managing and supervising delivery teams.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred:
- Experience with Transportation Management Systems (TMS) and route optimization software.
- Ability to travel up to 10% in the U.S.
Benefits
- Comprehensive Health Coverage including medical, dental, vision, and prescription plans.
- 401(k) with Company Match.
- Flexible Spending Accounts (FSAs).
- Generous Paid Time Off & Holidays.
- Family/Medical/Bereavement/Parental Leave.
- Life & Disability Insurance.
- Employee Discounts on products and services.
- Wellness Programs.
- Learning & Development opportunities.
- Service Awards for commitment.
- Subsidized Lunch.
Samsung SDS America
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics/ AI, digital marketing and digital workspace. Samsung SDS enables customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy to increase productivity, safeguard assets, and make smarter decisions. To learn more about Samsung SDS America , please visit www.samsungsds.com/us/ or email us at info.sdsa@samsung.com
University Park, IL