Financial Care Counselor - DUH ED
Duke University Health System2 days ago
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OnsiteFull-timeEntry
Summary
Duke University Health System is seeking a Financial Care Counselor - DUH ED to join their team in Durham, NC. The role involves managing patient accounts and ensuring compliance with insurance requirements.
About the Role
As a Financial Care Counselor, you will be responsible for accurately completing patient accounts, analyzing insurance coverage, obtaining prior authorizations, and facilitating payment options for patients. You will also resolve insurance claim rejections, calculate cash payments, and assist patients with financial counseling. This position requires excellent communication skills and the ability to work independently while maintaining professional relationships with patients and healthcare staff.
About You
Required:
- High school education with some postsecondary education preferred.
- Two years of experience in hospital service access, clinical service access, or billing and collections.
Preferred:
- Associate's degree in a healthcare-related field and one year of experience working with the public.
- Bachelor's degree and one year of experience working with the public.
Duke University Health System
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.
Durham, NC